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Malware Found On Site – Help With Deleting Files

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Hi,

I’ve just paid for your premium plugin and after doing a malware scan I see my site is infected. It is likely from the (now deleted) plugin WP File Manager as my server host Cloudways alerted me to the vulnerable plugin.

This is a further message from Cloudways:

Thanks for getting in touch with us. I have checked the details and your site is infected with malware which is injected in a number of your files.

https://i.imgur.com/hws0mKx.png

This may be a result of a vulnerable plugin/theme you were using with your sites. Since we do not provide malware cleaning service, in this case, I would recommend you to either:

1. Scan your sites from a reliable security service.

So my question is, I don’t want to risk deleting any false positive files your scan has flagged, can you advise which ones are the actual malware I should delete please (including how to access and deleted the file Cloudways support linked to: https://i.imgur.com/hws0mKx.png)

Thanks in advance for your help.

Tiffany


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