Hi.
New to blogging and I have infection problems with malware. At the beginning my blog was online for a long time with zero protection and got infected (not clever I know). Since then I´ve been trying to solve the problem but without success. I would like to know what I´m doing wrong?
Here is what I´ve done the last couple of times.
As the blog was empty I erased the wordpress folder at the root then changed my host client and FTP passwords (to 15 randomly generated characters). I reinstalled Wordpress from the host company, changed my Wordpres admin password to a strong one then used the plugin Better WP Security to consolidate all the weaknesses the blog had.
I then asked for another Google check and it said it was infected still.
So this time I erased everything from the host (as I had seen other files called wp something I hadn´t erased before ) apart from .ftpquota because it wouldn´t let me and did the exact same procedure as the paragraph before (password changes, reinstallation of Wordpress etc...).
Now when I go to my website it says it can´t find the page and I can´t access the control panel. On my website I have a page from the host saying they´ve opened the domain in my name.
I contacted the online help but they keep sending me the same generic message about malware... to change passwords and stuff.
Do I do anything wrong? or do I just need to change host?
website is http://www.toutethik.fr
Thanks a lot for your help.
Laurent