Hello
Google notified me a couple of weeks ago that my site has malicious content. I tried doing some research on my own to find the corrupted files but to be honest, I really do not know what I am looking for.
Host Gator did do a complete scan of my site. It seemed to have helped by eliminating most of the malware re-directs, but after perusing my site, I am still having issues. I did also purchase site lock today, but I realize that will not necessarily fix my current issue.
When I thought my site was clear after the Hostgator scan, I tried to do a back up using the plug in "backup buddy". I got this error when the back up failed:
[Sep 15, 2013 14:28:13 0-error] [] Fileoptions file
/home/deannada/public_html/wp-content/uploads/pb_backupbuddy/fileoptions/8p68c0bwep.txt
not found and NOT in create mode. Verify file exists & check permissions.
[Jul 2, 2015 00:58:09 0-error] [rgtf01vpxz] Error #3382: Backup FAILED. Unable to successfully generate ZIP archive.
[Jul 2, 2015 00:58:09 0-error] [rgtf01vpxz] Error #3382 help: http://ithemes.com/codex/page/BackupBuddy:_Error_Codes#3382
[Jul 2, 2015 00:58:09 0-error] [rgtf01vpxz] Failed functionbackup_zip_files
. Backup terminated.
[Jul 2, 2015 00:58:09 0-error] [rgtf01vpxz] Sending email error notification. Subject:BackupBuddy Error - http://www.deannadavoli.com
; body: `An error occurred with BackupBuddy v3.4.0.6 on Thu, 02 Jul 15 00:58:09 +0000 for the site http://www.deannadavoli.com. Error details:One or more backup steps reported a failure. Backup failure running function
backup_zip_files
with the argumentswith backup serial
rgtf01vpxz
. Please run a manual backup of the same type to verify backups are working ; recipient(s):davolideanna@yahoo.com">properly.6
davolideanna@yahoo.com`.
[Jul 2, 2015 14:42:18 0-error] [9idnzhfkca] A scheduled step attempted to run before the previous step completed. After several attempts (7
) of failure BackupBuddy has given up. Halting backup.
[Jul 2, 2015 14:42:31 0-error] [9idnzhfkca] A scheduled step attempted to run before the previous step completed. After several attempts (8
) of failure BackupBuddy has given up. Halting backup.
[Jul 2, 2015 14:42:40 0-error] [9idnzhfkca] A scheduled step attempted to run before the previous step completed. After several attempts (9
) of failure BackupBuddy has given up. Halting backup.
[Jul 2, 2015 14:43:11 0-error] [9idnzhfkca] A scheduled step attempted to run before the previous step completed. After several attempts () of failure BackupBuddy has given up. Halting backup.
All of my plugins and WP are updated. I am running WP 4.2.2
Can anyone advise me on how to remove this?
FYI: I am a very basic WP user so please explain steps in detail for me to follow.